Newsletter Summer 2014
Welcome to our summer newsletter. This month we were very proud to learn that in our latest CQC inspection report all standards inspected were found to be met. It was lovely to read so many warm and positive comments made by residents about our home, our staff and our wide range of activities. The inspectors also noted how our care planning includes detailed life histories of our residents which enable us to really get to know them and help them to feel settled. The CQC report was published on 1st July 2014 and you can see a copy here or on our website.
Hawkinge Howlers on TV!
Did you catch our wonderful Hawkinge Howlers choir on Meridian TV and BBC Radio Kent as part of the coverage for National Dementia Week in May?
It’s a great story about the positive impact our social programme is having on the lives of our residents and you can see it again here on our homepage. Our thanks go to Chris Gage from the Ladder to the Moon project who helped us create the choir and with whom we continue to work closely. Click here to see a video of Chris talking about bringing fun, laughter and joy to all the Hawkinge House community.
At Hawkinge House we’re proud to celebrate cultural diversity within our community and within our workforce. Our overseas staff may be small in number but they bring with them a wide range of qualifications plus experience, intelligence and insight which is benefitting everyone here. I am urging visitors and staff to help our new overseas staff settle in and feel at home here, so please do take time to say ‘hello’ and get to know them.
News in Brief
- Residents and their families can now stay in touch with each other via Skype. Our staff member Andrew helps residents with a laptop or tablet and ensures everything runs smoothly. Email Andrew for more information.
- A date has now been fixed for the Graham Care Awards which will take place on the evening of Friday 14 November at the Felbridge Hotel and Spa. The Awards celebrate the achievements of staff who are transforming the lives of people with dementia and physical frailty. Updates will be soon be available on our website.
- It is now very much easier to leave a review of Hawkinge House through an online form linked from our website to the Most Recommended Care service which links to both CQC and NHS Choices.
- Keep up to date with news at Hawkinge House and other homes in the Graham Care Group on Twitter. Follow us at @grahamcare1